Privacy Policy

1. Introduction

Sync Revenue ("Company," "We," "Us," or "Our") is a Veteran-owned franchise consulting firm based in San Antonio, Texas. We are committed to protecting your privacy. This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information collected from users (each, a "User" or "Client") of the Sync Revenue website (the "Site").

2. Information We Collect

We collect information to effectively match you with franchise opportunities that fit your goals.

• Personal Identification Information: Name, email address, phone number, mailing address.
• Professional & Financial Information: Employment history, net worth, liquid capital, and investment goals.
• Veteran Status: As a specialized veteran consulting firm, we may collect information regarding your military service (e.g., branch, years of service) to identify specific franchise discounts, financing incentives, or "VetFran" opportunities available to you.
• Technical & Attribution Data: IP address, browser type, operating system, pages visited, referring website, and marketing campaign parameters (UTM tags) when you visit our Site. See Section 8 for cookie details.

3. How We Use Your Information

• Franchise Matching: To analyze your profile and identify franchise concepts that align with your skills, finances, and lifestyle.
• Communication: To contact you via email, phone, or text regarding appointments, franchise presentations, and follow-ups.
• Partnership Coordination: To facilitate introductions between you and franchisors or funding partners (such as the IFPG network).

4. SMS & Text Messaging Compliance (A2P 10DLC)

We value your privacy and strictly adhere to carrier regulations regarding SMS marketing.

• Consent: By providing your phone number and checking the opt-in box on our forms, you explicitly consent to receive SMS communications from Sync Revenue.
• Opt-Out: You may opt out of text messaging at any time by replying STOP to any message. You may reply HELP for assistance.
• No Mobile Data Sharing: Mobile information will NOT be shared with third parties or affiliates for marketing or promotional purposes.

5. Sharing Your Information

We are a "Matching Service." To perform our services, we must share your data with specific partners:

• Franchisors: We share your contact and professional profile with specific Franchise Systems only after we have discussed them with you and you have expressed interest.
• Franchise Networks: We utilize the International Franchise Professionals Group (IFPG) and other industry networks to source opportunities.
• Service Providers: We may share data with trusted third parties who assist us in operating our website or conducting our business.

6. Your Privacy Rights (Texas, California & Other States)

Under the Texas Data Privacy and Security Act (TDPSA), the California Consumer Privacy Act as amended by the CPRA, and similar laws in Colorado, Connecticut, Virginia, Utah, and Oregon, residents of these states have the right to:

• Confirm whether we are processing your personal data.
• Access and obtain a copy of your personal data.
• Correct inaccuracies in your personal data.
• Delete personal data provided by or obtained about you.
• Opt out of the processing of personal data for purposes of targeted advertising or the "sale" or "sharing" of personal information.
• Not be discriminated against for exercising any of the above rights.

Do Not Sell or Share My Personal Information: To exercise any of these rights, including opting out of the sharing of your personal information with advertising partners, email us at contact@syncrevenue.com with the subject line "Privacy Rights Request." We will respond within the timeframes required by applicable law.

Global Privacy Control (GPC): We recognize and honor the Global Privacy Control browser signal as a valid opt-out of the sale and sharing of personal information for California residents.

7. Data Security

We implement appropriate data collection, storage, and processing practices and security measures (including SSL encryption) to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

8. Cookies, Tracking & Advertising Technologies

We use cookies and similar technologies to operate the Site, understand how visitors find us, measure campaign performance, and (in the future) deliver relevant advertising. These technologies fall into the following categories:

• Essential Cookies: Required for the Site to function, including session state and form submissions. These cannot be disabled.
• Attribution & Analytics Cookies: A first-party attribution cookie (sr_attribution) stores the page you landed on, the referring website, and any marketing campaign parameters (UTM tags) for up to 90 days, so we can understand which articles and campaigns lead to consultations. We also use Google Analytics 4, which sets cookies under the _ga family to measure aggregate Site usage. See Google's cookie policy for details.
• Advertising Cookies & Pixels (future): When we launch paid advertising campaigns, we expect to use the Meta (Facebook/Instagram) Pixel, Meta Conversions API, Google Ads conversion tracking, and Google Ads Enhanced Conversions. These technologies may set cookies (such as _fbp, _fbc, and Google Ads identifiers) and may transmit hashed versions of your contact information to these advertising partners to measure ad performance and build custom or lookalike audiences. This constitutes "sharing" of personal information under California and similar state laws. You may opt out using the mechanisms described in Section 6.

When you submit a form, attribution data stored in cookies may be associated with your lead record to understand the source of your inquiry. You can clear cookies at any time through your browser settings, and where required by law (including for visitors from the European Economic Area and United Kingdom), we obtain consent before loading non-essential cookies.

Advertising Partners: Meta Platforms, Inc. (Facebook/Instagram) — see their privacy policy. Google LLC (Google Ads, Google Analytics) — see their privacy policy.

9. Third-Party Links

Our Site may contain links to Franchisors, IFPG, or funding partners. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.